Services

Quality Service with a Personal Touch

Maintenance & Landscaping:

  • Monthly inspections are performed at each community, at which time the property manager will generate a report of maintenance and landscaping items that need to be addressed, as well as homeowner violations. This ensures that your community is well maintained and kept looking its best at all times

  • Vendors are constantly monitored to ensure superior, quality work, and should the need arise, bids will be obtained for new vendors and/or for bids for additional scopes of work not covered by the original contract with the vendor

  • Preparation of correspondence, flyers and notices to inform homeowners and residents of maintenance work or other work being done at the Association


Accounting Services:

  • Collection and processing of monthly homeowner dues and fees

  • Preparation of monthly financial reports

  • Weekly payment of all vendor and other invoices for the Association

  • Assist in preparation of the annual budget


Homeowner Conflict Resolution:

  • We communicate with homeowners with regard to concerns/complaints about noise issues, disruptive behavior, parking issues, appearance and/or maintenance of unit and general violations of the Rules & Regulations. Violation letters are generated, and repeat offenders receive Hearing Notices to appear before the Board and notify them of a monetary fine should they not comply with the Rules & Regulations


Board of Directors:

  • We prepare Board meeting packets for all the Board members a week before the Board meetings and distribute them to the Board members for review prior to the meeting

  • Attend monthly (or in some cases bi-monthly) Board meetings and record the meeting minutes

  • Prepare documents for the annual meetings, including mailing out of candidate information, ballots and all other election material; attend annual meetings and record the annual meeting minutes

  • Pursue and assist with legal action to collect on delinquent accounts


Miscellaneous Services:

  • Preparation of Newsletters to inform owners and residents of what is going on at their community and provide pertinent information

  • Correspondence, emails, phone conversations, etc with homeowners and residents to address various concerns, questions, maintenance issues etc

  • 24 Hour answering service for after office hours emergencies, ensuring that homeowners and residents can rely on our assistance even after the office is closed


Escrow Services:

  • Preparation of escrow documents and forms

  • Phone contact with real estate agents and sellers with regard to questions about the Associations

  • Perform transfer of ownership documents at close of escrow, and process checks

  • Updating database with new homeowner information and notify accounting department of billing information