Monthly inspections are performed at each community, at which time the property manager will generate a report of maintenance and landscaping items that need to be addressed, as well as homeowner violations. This ensures that your community is well maintained and kept looking its best at all times
Vendors are constantly monitored to ensure superior, quality work, and should the need arise, bids will be obtained for new vendors and/or for bids for additional scopes of work not covered by the original contract with the vendor
Preparation of correspondence, flyers and notices to inform homeowners and residents of maintenance work or other work being done at the Association
We communicate with homeowners with regard to concerns/complaints about noise issues, disruptive behavior, parking issues, appearance and/or maintenance of unit and general violations of the Rules & Regulations. Violation letters are generated, and repeat offenders receive Hearing Notices to appear before the Board and notify them of a monetary fine should they not comply with the Rules & Regulations
We prepare Board meeting packets for all the Board members a week before the Board meetings and distribute them to the Board members for review prior to the meeting
Attend monthly (or in some cases bi-monthly) Board meetings and record the meeting minutes
Prepare documents for the annual meetings, including mailing out of candidate information, ballots and all other election material; attend annual meetings and record the annual meeting minutes
Pursue and assist with legal action to collect on delinquent accounts
Preparation of Newsletters to inform owners and residents of what is going on at their community and provide pertinent information
Correspondence, emails, phone conversations, etc with homeowners and residents to address various concerns, questions, maintenance issues etc
24 Hour answering service for after office hours emergencies, ensuring that homeowners and residents can rely on our assistance even after the office is closed